E-Delivery Policy

BySMB Staff

Effective Date: February 17, 2022

At ShoutMyBook.com, we provide digital content services including book promotions, editorial reviews, banners, posters, and other promotional materials. Since all of our products are digital, this E-Delivery Policy outlines how we deliver digital content to our customers and the expectations around processing times.

1. Processing Time:

  • Once your payment has been successfully processed and we receive all the required information (such as your book details, images, or other requested materials), we will begin working on your digital content.
  • Typical Processing Time: Our standard processing time is [2] business days. However, this may vary based on the complexity of the project and the service plan you’ve chosen. We will provide you with an estimated delivery time upon completion of your order.

2. Delivery Method:

  • All digital content (including book reviews, promotional banners, posters, and other materials) will be delivered via email to the address you provide during your order or submission.
  • You will receive a link to download the content or it will be attached directly to the email, depending on the type of material.
  • The email will come from admin@hunchpress.com. Please check your spam or junk folder if you do not receive the email in your inbox.

3. Delivery Costs:

  • Since all our products are digital, there are no shipping or delivery charges. The price you pay at checkout covers the creation and delivery of your digital content.
  • We do not charge any additional fees for the delivery of digital content.

4. Delivery Expectations:

  • Once your digital content is completed, you should receive it promptly via email. We aim to deliver all materials within the agreed-upon time frame.
  • If you have not received your digital content within the expected time, please check your spam or junk folder, as emails from ShoutMyBook.com may sometimes be filtered there.
  • If you still cannot locate the email, please contact us at admin@hunchpress.com and we will resolve the issue.

5. Technical Issues:

  • If you experience any technical issues with receiving or accessing your digital content (e.g., file format problems, email delivery issues, or broken links), please contact us immediately.
  • We will work with you to resolve the issue and ensure that you receive the correct content in a timely manner.

6. Content Revisions and Updates:

  • If you require revisions or updates to your digital content after delivery, please contact us. We will address your request based on our revision policy, and work to ensure your satisfaction with the final product.
  • Revisions are typically handled within [X] business days, depending on the complexity of the request.

7. No Refunds on Digital Goods:

  • As all of our products are delivered digitally, we do not offer refunds once the content has been delivered, except in cases where we have failed to deliver the service as promised.

8. Contact Information:

  • If you have any questions or issues related to the delivery of your digital content, or if you do not receive your content, please contact us at admin@hunchpress.com. Our support team is available to assist you with any concerns.

9. Changes to This E-Delivery Policy:

  • ShoutMyBook.com reserves the right to update or modify this E-Delivery Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our delivery procedures.